Privacy Policy
Effective Date: April 1, 2025
At General Truck Parts & Equipment, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website generaltruckparts.com or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect two types of information when you use our website:
a. Personal Information
Personal information is data that can be used to identify you, such as your name, email address, phone number, shipping address, billing information, and payment details. We collect personal information when you:
- Create an account
- Place an order
- Sign up for newsletters or promotional offers
- Contact our customer support team
- Complete forms or surveys on our site
b. Non-Personal Information
Non-personal information refers to data that does not identify you directly, such as your browser type, IP address, geographic location, device information, and browsing activity on our site. We collect this data to improve the functionality and performance of our website.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Improve and personalize your shopping experience
- Send order confirmations, shipping updates, and promotional materials (if you’ve opted in)
- Respond to your inquiries or requests
- Analyze and enhance the performance of our website
- Prevent fraud and ensure the security of our website and transactions
- Comply with legal obligations
3. How We Protect Your Information
We implement industry-standard security measures to safeguard your personal and payment information. These measures include:
- Encryption of sensitive data using Secure Socket Layer (SSL) technology
- Regular security audits and updates to our systems
- Restricting access to personal data to authorized personnel only
While we take all reasonable steps to protect your information, no online transmission is completely secure. Therefore, we cannot guarantee the security of data transmitted to or from our website.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences, track your activity, and enhance the functionality of our site.
You can control cookie settings in your browser, but disabling cookies may affect your ability to use certain features on our website.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with third-party service providers to help us process orders and provide services, such as payment processing, shipping, and email marketing. These third parties are required to protect your data and only use it for the purpose of fulfilling our services.
We may also disclose your information if required by law, to protect our legal rights, or to comply with a court order.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information through your account settings or by contacting us directly.
- Opt-Out: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link in our communications or contacting us.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Do Not Track: Our website does not currently respond to “Do Not Track” signals from browsers.
To exercise any of these rights, please contact us at info@generaltruckparts.com.
7. Third-Party Links
Our website may contain links to third-party websites for your convenience. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or privacy practices of these third-party sites.
8. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
General Truck Parts & Equipment
4040 W. 40th Street
Chicago, IL 60632
Toll-free: 800-621-3914
Email: info@generaltruckparts.com
Contact Us Today
Our Experts are available to answer your questions and help you with your needs.
We take pride in getting you your answers, parts, and assemblies fast.
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