Warranty Request Form

✆ 800-621-3914
✆ 773-247-6900

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Please fill out the form below and click submit to enter your warranty request. If you have any issues filling out the form, please contact warranties@generaltruckparts.com.

In order for a warranty on a product to be claimed, this information must be filled out entirely. Failure to provide the information will result in a delay of our warranty process.

Warranty Form Request

IN ORDER FOR WARRANTY ON A PRODUCT TO BE CLAIMED, THIS INFO MUST BE FILLED OUT ENTIRELY. FAILURE TO PROVIDE THE INFORMATION WILL RESULT IN DELAY OF OUR WARRANTY PROCESS.

Job ID (new)

Contact Name(Required)

Contact Number(Required)

Company Name(Required)

Company Branch Location(Required)

Email(Required)

Enter Email Confirm Email

Defective Part Information

What type of unit is the claim for?(Required)

Invoice Number

Model Number

Serial/WO Number(Required)

Failure Date

Detailed parts failure description(Required)

Replacement Part Invoice Number (if applicable)

Unit Down(Required)

Yes

Is the unit ready for pickup?(Required)

Yes

Replacement Needed(Required)

Yes

(upon clicking yes a replacement will be shipped to provided location if in stock, if not average 2 day lead time to ship)

Location to Ship Replacement

Replacement PO

Address If different then account ship to

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Date Installed

Will labor be claimed on this warranty?(Required)

Vehicle Information

Vehicle Make(Required)

Vehicle Model(Required)

Vehicle Year(Required)

VIN(Required)

Labor Information

Customer's Labor Invoice Number

Labor Hours

Attach Labor Invoice/Quote

Max. file size: 50 MB.

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