Returns Request Form at General Truck Parts and Equipment

✆ 800-621-3914
✆ 773-247-6900

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As of 10/1/2026, all parts and steering gears are final sale, non-returnable. 20% restock fee on complete transmission and differential, only if RGA approved by management.

Anything purchased before 10/1/26 has a 30 day period for subject to be returned with a minimum 20% restock fee.

Read complete Return Policy

Return Request Form

We have implemented a new return system. Please get a RGA number before returning. Returns are subject up to 20% restock fee, only for complete transmissions and differentials. Buyer is responsible for freight charges. RMA Pending.

Customer(Required)

Address of location returning the part(Required)

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country

Contact Name(Required)

Contact Number(Required)

Email(Required)

Enter Email Confirm Email

Invoice Number(Required)

Model Number(Required)

Date Purchased(Required)

Over 30 days old not eligible for return

Please explain in detail the reason for return(Required)

Minimum 50 Characters

Was the correct part ordered from General Truck Parts?(Required)

Wrong part ordered – please explain

Please provide information about the part and what the correct part should have been

Serial/WO Number(Required)

Job ID

Please acknowledge that parts and units can not be returned without approval and will not be accepted(Required)

Yes I understand

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